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Discover all about the world of the call centre
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GENERAL PRESENTATION
CONTENT
Section overview
What is a call centre?
It is first and foremost a platform
Section overview
Call centre activities
Outbound calls
The prospect file
Inbound calls
FORUM
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Documentation
SURVEY
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QUIZ
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Studio
Side panel
Cours disponibles
Métier du Call center
Marketing, commerce et qualité
Management et Leadership
Langues et communication
Informatique bureautique
Développement personnel
Développement informatique
Comptabilité, droit et logistique
Test d'embauche
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Discover all about the world of the call centre
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Développement personnel
Discover all about the world of the call centre
Summary
Discover all about the world of the call centre
Version
:
1
Skill Level
:
Beginner