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Resolve conflicts in the workplace
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GENERAL PRESENTATION
CONTENT
Understand mental health at work
Understand psychological well-being at work
Conflict: a negative component of mental health at work?
The employer’s role in a conflict
Conflict resolution strategies
Avoid these in any conflict situations
Informal conflict resolution—Background
Informal conflict resolution—strategies 1
Informal conflict resolution—Strategies 2
These tricks can also help
Formal conflict resolution: Mediation
The steps of mediation 1
The steps of mediation 2
Conflict: look at it differently and transform it into success
APPLICATION EXERCISE
Exercise
Some homework to do
FORUM
Ask a question or share your knowledge
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Resolve conflicts in the workplace
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Version Anglaise
Développement personnel
Resolve conflicts in the workplace
Summary
Resolve conflicts in the workplace
Teacher:
Soaiangotiana Nathanaëlle Rakotomalala
Version
:
1
Skill Level
:
Beginner